gngHub by Georgia Natural Gas
Terms and Conditions

The Georgia Natural Gas (“GNG”) real estate program is known as gngHub by Georgia Natural Gas (the “Program”). The Program is available to real estate professionals who:

• work for a GNG-approved real estate business, and
• create an account on the gngHub website (www.gng.com/gngHub) (the “Program Site”)

Eligible real estate professionals are referred to as “Members.”

To participate in the Program, Members must accept these terms and conditions (the “Program Terms”). By enrolling in the Program, Members agree to these Program Terms.

GNG reserves the right to change rewards, eligibility criteria, and any component of the Program at any time. GNG may alter, modify, suspend, or terminate any Member, the Program, or any part of the Program at its discretion. Notice may be provided through the Program website, mail, email, phone, or another method determined by GNG.

GNG reserves the right to update the Program Terms from time to time. Members may be prompted to agree to updated terms to continue participation in the Program.

GNG will not be liable to any Member for any change, suspension, or discontinuation of the Program.

Members must provide GNG with a current email address to participate in the Program.

For a referral to qualify for Program rewards:

• The individual referred by the Member (the “Referee”) must be referred through one of the methods specified on the Program Site, which may include a personal referral link, printed postcard, digital pdf, email, Facebook, or X;
• The Referee must occupy a residential property located within GNG’s service area;
• The Referee must enroll in a GNG price plan at that property and begin burning gas for a minimum of 7 days; and
• The Referee must either:
  • provide the Member’s unique Referral Code (defined below) at enrollment, or
  • enroll with a service address which matches an address the Member referred through the Program prior to the Referee’s enrollment.

Upon a Member’s enrollment in the Program, GNG will issue a unique referral code to the Member (a “Referral Code”) to track Program activity. Enrollments that include the Member’s unique Referral Code are eligible for rewards. Enrollments matched to an address the Member referred through the Program prior to the customer’s enrollment are also eligible for rewards.

Members may share their Referral Code and enrollment instructions as specified on the Program Site and in accordance with these Program Terms. Members must use the Program communication tools provided through the Program Site (the “Approved Sharing Methods”) for all email, Facebook, and X communications in connection with the Program.

Emails sent via Approved Sharing Methods will not be delivered to recipients who have opted out of commercial emails from GNG.

Referees may only submit one Referral Code during enrollment.

During participation in the Program, Members must comply with:

• All applicable laws and regulations governing solicitations and telecommunications, including the Telephone Consumer Protection Act, and
• All applicable website and social media platform rules, guidelines, and terms and conditions.

• MEMBERS WHO SHARE THEIR REFERRAL CODE MUST NOTIFY RECIPIENTS THAT THE MEMBER IS ELIGIBLE TO RECEIVE A REWARD IF THE RECIPIENT ENROLLS WITH GNG USING THE REFERRAL CODE.
• MEMBERS MUST NOT USE TEXT MESSAGES OR AUTOMATED PHONE MESSAGES TO SHARE THE REFERRAL CODE OR ANY PROMOTION CODE, OR OTHERWISE PROMOTE THE PROGRAM.
• MEMBERS MUST NOT MAKE DECEPTIVE OR MISLEADING CLAIMS, ALTER ANY GNG PROMOTION WITH ADDITIONAL OR DIFFERENT CLAIMS, OR ENGAGE IN ANNOYING OR HARASSING PRACTICES.

A referral is not eligible for rewards if:

• It is not properly submitted by Member;
• It is rejected by GNG for any reason;
• It is not received by GNG for any reason; or
• The Member does not satisfy all requirements of the Program Terms.

Members should not refer any person they do not personally know through a real estate engagement and must honor any request to stop communications about the Program.

Failure to adhere to the guidelines herein is a violation of the Program Terms. In the event of a violation of the Program Terms, GNG may terminate the Member’s participation in the Program immediately, disqualify the Member from future participation, and cause the forfeiture by Member of any pending rewards.

For each qualifying referral, the Member will receive a digital Visa® Reward Card (defined below) in the amount specified in the then-current offer available on the Program Site. The reward will be issued 7 days after the Referee begins burning gas with GNG.

Member must disclose to each Referee that the Member may receive a Visa Reward Card and may be eligible for other rewards if the Referee enrolls with GNG.

The digital Visa Reward Card will be emailed to Member 7-14 days from the date customer's service begins. An email address is required for digital Visa Reward Card fulfillment.

The Georgia Natural Gas® Visa® Prepaid Corporate Reward Card (the “Visa Reward Card”) is issued by Pathward®, National Association, Member FDIC pursuant to a license from Visa U.S.A. Inc. Card may be used everywhere Visa debit cards are accepted. No cash or ATM access. Georgia Natural Gas, Visa U.S.A. Inc., and Pathward®, N.A. are not affiliated, and none have any obligation or liability with respect to the products or services to be provided by the others. All trademarks noted herein are held by their respective owners.

A Member or the Member’s GNG-approved real estate business may elect to waive receipt of Visa Reward Card rewards or other Program benefits. Upon notice of any such waiver, GNG will not be required to award any such rewards or benefits to the Member or the Member’s GNG-approved real estate business.

The Program is subject to a limit of $500 in Visa Reward Cards per person per calendar year for all GNG Visa Reward Card promotional offers, unless the Member submits a valid IRS Form W-9 to GNG in accordance with these Program Terms.

• Rewards in excess of $500 for referrals made prior to the Member’s submission of a valid W-9 will be forfeited.
• To receive rewards beyond the $500 limit, the Member must submit a valid IRS Form W-9 to GNG through the Program Site as instructed.
• The Member will not begin earning additional rewards until the Member submits a valid W-9 in accordance with these Program Terms.
• GNG has no obligation to award any forfeited rewards accrued prior to Member’s submission of a valid W-9.

Rewards received through the Program and other GNG programs may be taxable to the recipient.

Members may place short-term natural gas service requests through the Program’s QuickConnect service (“QuickConnect”) available on the Program Site, subject to these Program Terms.

QuickConnect service requests are eligible for approval only if:

• The property is vacant and listed for sale or rent within the GNG service area;
• The service request is placed online through the Program Site; and
• The Member agrees to the applicable GNG Terms and Conditions of Service, Disclosure Statement, and any other authorizations required on the Program Site for the service request and enrollment.

By using QuickConnect, the Member authorizes Georgia Natural Gas to serve as Member’s natural gas service provider for all QuickConnect service requests.

If the Member has gas service with another marketer when placing a service request through QuickConnect, the Member authorizes GNG to switch Member’s gas service from the existing marketer to GNG. The Member understands they may be subject to a charge from their existing marketer as a result of switching their service to GNG.

Member also understands that there may be a charge imposed by GNG in certain instances if Member chooses at a later time to switch to a marketer other than GNG.

All approved QuickConnect service requests will be enrolled in GNG's Variable Select price plan with a customer service charge of $5.95 per month.

• GNG's Variable Select plan is a variable price plan under which gas usage is billed at a price per therm that may change or remain the same each month based on market conditions.
• The per-therm price of a variable price plan may be higher than the per-therm price of a fixed price plan.
• Members may switch to another GNG price plan for which Member qualifies by calling GNG at 770-850-6200 (inside metro Atlanta) or 1-877-850-6200 (outside metro Atlanta).
• Some GNG price plans may have early termination charges.

Members must ensure that all the information entered in a QuickConnect service request is accurate, including the service address, entrance instructions, and the party responsible for the payment of the invoice. Incorrect information can delay processing of the service request.

By placing a QuickConnect service request, Member represents and warrants that the Member:

• Is licensed to do business in the State of Georgia;
• Has the authority to bind, both contractually and financially, the person or entity listed as the responsible party for any QuickConnect service requests and the resulting natural gas accounts; and
• Has the authority to activate and deactivate gas service at the service addresses included in the QuickConnect service request.

• All offers are governed by the laws of Georgia. All federal, state, and local laws and regulations apply.
• Any and all disputes arising from the Program must be resolved through binding arbitration by the American Arbitration Association, as further detailed in GNG’s Terms and Conditions of Service.
• Each Member and GNG expressly waive the right to litigate or arbitrate any claim on a class action or consolidated basis. All parties to the arbitration must be individually named.
• All offers are void where prohibited by law.
• This Program is subject to the Program Site Terms of Use and Privacy Policy.