Frequently Asked Questions

Who is eligible for the Program?

Any real estate professional working for a GNG-approved real estate business who creates an account on the gngHub website.

What are the benefits of joining?
  • Earn a digital $100 Prepaid Visa® Reward Card for each qualifying referral.*
  • Share exclusive GNG offers with clients to help them save on natural gas service.†
  • Use QuickConnect to request temporary gas service for inspections, maintenance, or winterizing vacant properties.‡
How do I earn rewards?

Register for gngHub. Then, refer new customers who:

  • Enroll for residential natural gas service in GNG's service area.
  • Use your unique referral code during enrollment or match an address you referred through gngHub.
  • Maintain active service for at least 7 days.
Who can I refer?

Clients, family, friends, or anyone eligible for new GNG service.

Yes—you can even refer yourself for your personal residence.

How do I refer?

From your gngHub dashboard:

  • Send referrals by email or share on social media.
  • Download and share a personalized flyer.
  • Copy your unique referral link to include in your utility list or closing docs.

Upon joining gngHub, you'll receive printed savings offers to refer in person. All the referral methods include your unique referral code and promotion code.

How do my referrals enroll with GNG?

Referred customers should:

  • Visit gng.com/r/housewarming
  • Or call 1-888-258-5897
  • Provide your promo code and referral code during enrollment.

Your promotion code and unique member referral code are listed on your gngHub dashboard.

What's the difference between promo code and referral code?

Promo code: Gives your referral a discount or bill credit.

Referral code: Identifies you as the referring member so you earn rewards.

How will I know if I've earned a reward?

You'll receive an email notification when someone uses your referral code during enrollment and when your digital Visa Reward Card is on the way.

You can also track the status in your gngHub dashboard under "Referrals".

When will I receive my Visa Reward Card?

Rewards are processed weekly.

The Digital Visa Reward Card will be emailed within 7 days from the date the customer's service begins.

Your gngHub profile must include a valid email address.

How much can I earn?

The more you refer, the more you can earn.

To earn more than $500, you must submit a W-9 form through your gngHub profile.

Consult your tax advisor for any tax implications.

Can I earn rewards on QuickConnect requests?

No. QuickConnect is for temporary service at vacant properties only and does not qualify for referral rewards.

What is QuickConnect?

An online tool to request short-term natural gas service for vacant homes:

  • Used for inspections, maintenance, or winterization.
  • Saves on connection fees.
  • Request and manage orders 24/7 in your gngHub dashboard.
  • Not to be used for personal residences or occupied homes.
How quickly is service activated?

GNG processes requests within 24 business hours.

Allow 3–5 days for Atlanta Gas Light to complete the order if a service technician is required to visit the property.

Anything else to know about QuickConnect?

Water and electricity must be on before gas can be connected.

Include special instructions (e.g., lockbox, staged home) to expedite service.

Who do I contact for questions or a lunch & learn for my office?

Email gngHub@gng.com with your contact details and best times to reach you.