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Payment Options

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We Make Paying Your Bill Easy!

We're pleased to offer CLICK to enhance your customer experience. CLICK stands for Customer Leveraged Information Center of Knowledge and provides you with an online option to pay your bill.

Pay Online

Pay via CLICK

(if you’ve already set up a CLICK account)

Pay Now

Pay via MyAccount Online Customer Service

(you can set up an account if you haven’t)

Pay Now

Not sure where to pay online?

If your GNG billing group number is 5-digits, and you already have a CLICK account, pay via CLICK.

If your GNG account number format is 9-digits followed by 7-digits, pay via MyAccount Online Customer Service.

Another way to tell is by looking at your bill. If it looks like THIS, then pay via MyAccount Online Customer Service.

If it looks like THIS, please pay via CLICK.

Want to learn more about CLICK? Email us at b2bcontracts@gng.com.

Need to pay by phone, or learn about other customer options such as Automatic Bank Draft, Electronic Funds Transfer, etc.? Call or email our B2B Support Team at 833-4-GNG-GAS (833-446-4427) or via email at b2bsupport@gng.com.

Pay by Mail

You can mail your check or money order to us at the address below. Your payment can take up to 2 business days to be credited to your account once received.

Mail payments to:

Georgia Natural Gas

Attention: Payment Center
PO Box 71245
Charlotte, NC 28272-1245

If using UPS/FedEx:

Georgia Natural Gas

6125 Lakeview Rd.
Suite 800
Charlotte, NC 28269

For general correspondence:

Georgia Natural Gas

B2B Customer Care Team
PO Box 570828
Atlanta, GA 30357

B2B dedicated customer service

A dedicated phone number for service:
833-4-GNG-GAS (833-446-4427)

For billing or general customer care related questions, contact us at b2bsupport@gng.com.

For a more specific question about the terms of your contract, you can reach out to your dedicated energy manager, or email our sales coordinator team at b2bcontracts@gng.com.