Stop or Transfer My Natural Gas Service

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12-MONTH PLAN

82¢

9/10

PER THERM^*

Browse Plans and Coverage

Check Your Service Area

Let's make sure your home is in our service zone.

Guaranteed Bill Plan

No surprises. No stress. Simply pay the same flat bill amount every month.

FAQs

Natural gas can be confusing. We’re here to help.

Specialized For Your Needs

Information For Movers

Moving house is stressful enough, let’s make utility hookups a breeze.

Plans for Seniors

Plans suited for fixed incomes and other benefits for retirees.

Budget & Credit Challenges

A few financial issues in your past won’t leave you in the cold.

GNG Benefits

GNG Perks

Your GNG plan qualifies you for deals at top destination and events.

GNG IN THE COMMUNITY

Sustainability

Making natural gas sustainable and environmentally friendly for over 20 years.

Greener Life

Helping the environment can be as simple as paying your gas bill.

GNG News

See the latest from your partner in natural gas.

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Manage Your Account

Renew/Change Plan

Need to renew or change your GNG plan? Do it quickly and easily today.

Stop/Transfer Service

We will make discontinuing your service fast and easy.

Understand My Bill

Gas bills can be confusing. So we're going to break it down. Let's get to it.

Multifamily Properties

Making your apartment or condo operations run more efficiently.

GNG Small Businesses

For businesses that use fewer than 25,000 therms per year.

Large Businesses

If you use 25,000 or more therms per year, we offer tailored solutions.

Specialized Business Services

Industrial

GNG has more than two decades of experience servicing factories and facilities.

Builders

Residential and commercial builders face a lot of tough decisions. We can help.

Stop or transfer
GNG Service

We make transferring or
stopping your GNG service
quick and simple.

Stop or transfer
GNG Service

We make transferring or
stopping your GNG service
quick and simple.

Transfer Your Current GNG Service

We will reward you with $25 in Bill Credits^† for transferring your existing GNG Service to your new home. Enter your new Zip Code to see if Georgia Natural Gas® is available.

Stop current GNG service

We're sorry to see you go, but we'll make discontinuing your service fast and easy. To stop service, please submit a request online or call our Customer Care Center at least 10 days before your desired turn-off date.

Online

Use our quick online form to submit a service discontinuation request.

STOP SERVICE

By phone

Call our customer care center at 888-683-5349

Open Hours:

Monday to Friday: 7am - 8pm

Saturday: 8am - 5pm

For more info, see our terms & conditions of service

Get help paying your bill

If you are going through financial hardship, there may be help available to pay your gas bill.

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Get help paying your bill

If you are going through financial hardship, there may be help available to pay your gas bill.

^†Offer limited to qualified existing residential customers who transfer their service on an eligible price plan between 06/05/25 and 07/04/25. Some plans may not be eligible. $25 bill credit will be applied to the customer’s first bill. Cannot be combined with any other offer.