Background

Stop or transfer
GNG Service

We make transferring or
stopping your GNG service
quick and simple.

Transfer Your Current GNG Service

We will reward you with $25 in Bill Credits for transferring your existing GNG Service to your new home. Enter your new Zip Code to see if Georgia Natural Gas® is available.

Stop current GNG service

We're sorry to see you go, but we'll make discontinuing your service fast and easy. To stop service, please submit a request online or call our Customer Care Center at least 10 days before your desired turn-off date.

Submit service request online

Online

Use our quick online form to submit a service discontinuation request.
Call customer service

By phone

Call our customer care center at 888-683-5349

Open Hours:
Monday to Friday: 7am - 8pm
Saturday: 8am - 5pm

For more info, see our terms & conditions of service

Get help paying your bill
Get help paying your bill
If you are going through financial hardship, there may be help available to pay your gas bill.

Offer limited to qualified existing residential customers who transfer their service on an eligible price plan between 06/05/25 and 07/04/25. Some plans may not be eligible. $25 bill credit will be applied to the customer’s first bill. Cannot be combined with any other offer.