Understanding
My Bill

Gas bills can be confusing. So we’re going to break it down. Let’s get to it.

GNG Bill Explanation of Charges
Georgia Natural Gas Billing Statement
Atlanta Georgia Natural Gas Bill

Please note that the numbers and charges used are for illustrative purposes only and may not match the numbers on your actual bill. All charges described in this section are subject to change upon 30 days' notice as provided in our Terms of Service.

How will I be billed?
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If you are on a fixed price or variable plan, your GNG bill will contain the following components
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If you are on the Guaranteed Bill plan, your GNG bill will contain the following components
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Other charges
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Regular Bill

1

Past Due Pay Immediately

Past due charges are due immediately and subject to a Late Charge consistent with GNG’s Terms of Service.

2

Prior and Current Readings

Readings from your gas meter. The prior reading is only an estimate, whereas the current reading is the actual gas your meter shows you used during the current billing period.

CCF Used

The actual gas your meter shows you used during the current billing period, stated in hundreds of cubic feet.

BTU Factor

A measure of energy in British Thermal Units (BTUs) that is used as a conversion factor to calculate in Therms the amount of gas you consumed.

Therms

The amount of gas you consumed (CCF used) multiplied by a BTU conversion factor. (One thermal unit equals 100,000 BTUs.)

Price Per Therm

The price you pay per therm of gas consumed.

DDDC

Dedicated Design Day Capacity is the amount of space reserved in the pipeline for gas needed to serve your premises on the coldest day of the year. Your DDDC is used to calculate your AGLC Base Charge.

Price Plan

Your GNG Price Plan.

3

AGLC Base Charge

A regulated charge from the utility (AGLC) that’s billed through each gas marketer. GNG bills a full base charge regardless of the number of days of service.

GNG Customer Service Charge

A charge related to GNG’s cost of maintaining and servicing your account. This charge may vary based on a customer’s credit criteria, payment history and/or individual service requirements. GNG assesses a full customer service charge for each service period regardless of the number of days of service

Gas Charges

The charge for gas used during the service period. The gas charge can vary based on the quantity of gas used and the price per therm for the service period.

Sales Tax

As required by state law, sales tax will be applied to all charges except Late Charges.

4

Remittance Coupon

When paying by mail, the remittance coupon must be completed and mailed with your payment.

Guaranteed Bill

1

Price Per Therm

On Guaranteed Bill Plan, you are charged a flat monthly bill so there is no price per therm.

2

Previous Balance

Your first bill - The amount you were requested to pay upon enrolling on the Pre-Pay plan. Subsequent bills - The amount GNG asked you to pay on your prior month’s bill.

Payments Received

Your First bill - The amount you paid to get your gas service turned on with or switched to GNG. Subsequent bills - The amount you paid.

Payments Brought Forward

Your first bill - If you paid the initially requested pre-payment within the requested time frame, this line will likely be $0.00. Subsequent bills - This is any unpaid balance that remains from your last GNG bill. If you paid GNG exactly what you were asked to pay on your last bill, this amount will be $0.

3

Guaranteed Bill Charge

This is the amount that you will be charged under the Guaranteed Bill plan. This amount includes your AGLC Base Charge and all customer service and gas charges. Sales tax and other one-time fees and charges will be listed separately. For more information on prorated bills, go here.

Sales Tax

As required by state law, sales tax will be applied to all charges except Late Charges.

4

Remittance Coupon

When paying by mail, the remittance coupon must be completed and mailed with your payment.

Pre-Pay Bill

1

Previous Balance

The amount GNG asked you to pay on your prior months bill.

Payments Received

This is the amount you paid.

Balance Brought Forward

This is any unpaid balance that remains from your last GNG bill. If you paid GNG exactly what you were asked to pay on your last bill, this amount will be $0.

2

Current Gas Service Charges

The actual charges for your service for the current billing period.

ACGL Base Charge

A regulated charge from the utility (AGLC) that’s billed through each gas marketer. GNG bills a full base charge regardless of the number of days of service.

GNG Customer Service Charge

A charge related to GNG’s cost of maintaining and servicing your account. This charge may vary based on a customer’s credit criteria, payment history and/or individual service requirements. GNG assesses a full customer service charge for each service period regardless of the number of days of service

Gas Charges

The charge for gas used during the service period. The gas charge can vary based on the quantity of gas used and the price per therm for the service period.

Sales Tax

As required by state law, sales tax will be applied to all charges except Late Charges.

Total Actual Current Gas Service Charges

GNG added up all of the Current Gas Service Charges above to calculate this amount.

Pre-Pay Credit (Previously Charged)

Your first bill - Because this is your first bill from GNG, this is the amount of your initially requested pre-payment. Subsequent bills - This is the estimated gas service charges from the previous bill. This amount appeared on your previous bill as line item Next Month’s Pre-Pay Estimate.

Actual Charges Less PrePay Credit (Previously Charged)

This is the difference between the estimated natural gas service charged upon initiating service and the actual natural gas service charges. If you were charged for more than you used, that amount is credited on this bill. If you used more than you were charged for, that amount is owed on this bill.

Next_Month’s_Pre-Pay_Estimate

Your estimated natural gas service charges for the next 30 days.

3

Total Amount Due

This is the sum of the following line items on your bill - "Balance Brought Forward" plus "Actual Charges less Pre-Pay Credit (Previously Charged)" plus "Next Months PrePay Estimate." This amount must be paid in order to avoid interruption of your gas service.

4

Remittance Coupon

When paying by mail, the remittance coupon must be completed and mailed with your payment.