As part of our TrueBlue Advantage, we’re always offering up great ways to save on your natural gas.
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A monthly bill amount that won't change, regardless of changes in natural gas rates or weather, even in winter.
This isn't your typical budget billing or levelized plan where you run the risk of getting hit with a hefty bill if you use more gas than expected in the cold weather. With our Guaranteed Bill plan there is no settlement or deferred amount to pay at the end of your plan term. It’s simply a great way to control your natural gas costs with no surprises.
Some providers offer “budget billing,” but if you use more gas than expected, they’ll typically charge you the difference at the end of the year.
With Guaranteed Bill, you pay a flat monthly amount and there’s no deferred payment at the end of your plan term.
That means you pay the same flat bill amount for 12 months.
Some people confuse "Fixed Price" plans with the "Guaranteed Bill" plan. The primary difference is that with a fixed price plan only the rate, or price per therm, is fixed. That means your monthly bill amount will fluctuate as your gas usage does. This generally causes winter bills to spike during cold weather months.
The price per therm on a variable price plan may change or stay the same each month, and customers on these plans may also endure a spike on their wintertime bills due to higher gas usage or potentially higher prices.
Guaranteed Bill is a flat monthly bill amount tailored to your premises. It provides you with security and protection against potentially increasing gas bills when the weather turns cold. You won’t have to worry about fluctuations in natural gas prices either.
We estimate how much gas you’ll use over 12 months (depending on which plan you select) based on past usage at your premises, adjusted to account for weather. We then consider expected natural gas prices and other costs and market considerations, including:
We take the total amount and divide by 12 to determine your Guaranteed Bill amount.
Your Guaranteed Bill amount does not include taxes or one-time charges such as connection charges or late fees. GNG will prorate the Guaranteed Bill Charge for non-standard service periods (those fewer than 27 days or longer than 33 days).
If you are already a Guaranteed Bill Customer and wish to know what your early termination charge is, please refer to the disclosures included in your welcome package, or call GNG Customer Care.
How to Read My Bill » FAQs »Our Pre-Pay Plan may be a great option for anyone on a budget or who has credit challenges. Our Pre-Pay Plan requires that new customers simply pay in advance for the expected costs of their gas service. We will adjust the amount owed on the next bill once the gas meter is read and the actual gas usage for the billing period is known.
Yes. However, if you prefer, you may call 1.866.ONLY.GNG (1.866.665.9464) 7 a.m.-8 p.m. Mon.-Fri., and Saturdays from 8 a.m.-5 p.m
Georgia Natural Gas will mail your first bill within 30-45 days after you sign up on the plan.
Your Pre-Pay total estimated charges will cover the next 30 days of forecasted charges for that billing period.
Your service is subject to disconnection 5 days after due date on your bill.
Enrollment eligibility, price plan availability and actual customer service charge, deposit requirement, and price per therm are subject to GNG's credit and payment policies. See gng.com for price plans and customer service charge ranges. All price plans are subject to GNG's terms and conditions of service. GNG reserves the right to change or limit the availability of certain price plans.
GNG’s variable prices listed on the site apply to customers with a beginning meter reading date (which appears as the “Prior Meter Reading Date” on the bill) on or after 04/05/2019. GNG customers on a variable plan may choose another GNG price plan for which they qualify without a credit check.
