Transfer/Stop GNG Service

We make transferring or stopping your GNG service quick and simple.

Transfer Current GNG Service

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We will reward you with $25 in Bill Credits for transferring your existing GNG service to your new home.**

Enter the ZIP code of your new service address to see if Georgia Natural Gas is available there.

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Georgia Natural Gas is available in , Georgia

Mention the $25 bill credit when you call to transfer.

To transfer service please call our Customer Care Center at 888.682.5349

Hours:
7am - 8pm (Monday - Friday)
8am - 5pm (Saturday)

Stop Current GNG Service

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We would be sorry to see you go, but we will make discontinuing your service fast and easy.

To stop service please call our customer care center at least 10 days prior.
888-682-5349
For more info, see our terms & conditions of service

Hours
7 a.m. - 8 p.m. Monday through Friday
8 a.m. - 5 p.m. Saturdays

Enrollment eligibility, price plan availability and actual customer service charge, deposit requirement, price per therm and actual Guaranteed Bill amount are subject to GNG’s credit and payment policies. See gng.com for price plans and customer service charge ranges. Guaranteed Bill amount does not include prorated service periods, taxes or one-time charges, which may include connection or late charges. All price plans are subject to GNG’s terms and conditions of service.

*Offer limited to qualified new residential customers who enroll with GNG on an eligible price plan between 05/05/23 and 06/04/23, using applicable promotion code; some plans may not be eligible. $8.50/month credit available for a total of 12 consecutive months, provided customer remains on the selected price plan during the applicable period and pays all charges billed by the date due, or credits may be cancelled, in which case customer will continue to be billed at the selected price plan rate without any credits. Cannot be combined with any other offer.