Transfer/Stop GNG Service

We make transferring or stopping your GNG service quick and simple.

Transfer Current GNG Service

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We will reward you with $25 in Bill Credits for transferring your existing GNG service to your new home.*

Enter the ZIP code of your new service address to see if Georgia Natural Gas is available there.

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Georgia Natural Gas is not available in

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Georgia Natural Gas is available in , Georgia

Mention the $25 bill credit when you call to transfer.

To transfer service please call our Customer Care Center at 888.682.5349

Hours:
7am - 8pm (Monday - Friday)
8am - 5pm (Saturday)

Stop Current GNG Service

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We would be sorry to see you go, but we will make discontinuing your service fast and easy.

To stop service please call our customer care center at least 10 days prior.
888-682-5349
For more info, see our terms & conditions of service

Hours
7 a.m. - 8 p.m. Monday through Friday
8 a.m. - 5 p.m. Saturdays

Enrollment eligibility, price plan availability and actual customer service charge, deposit requirement, and price per therm are subject to GNG's credit and payment policies. See gng.com for price plans and customer service charge ranges. All price plans are subject to GNG's terms and conditions of service. GNG reserves the right to change or limit the availability of certain price plans.

*Offer limited to qualified new residential customers who enroll with GNG on an eligible price plan; some plans may not be eligible. $25 Welcome Credit will be applied to the customer’s first bill. For credit of fixed contract exit fee (limit $150), fax a copy of bill showing fixed contract exit fee from current natural gas provider to GNG at 877-281-5775 within 90 days from the date GNG service begins.